Leverage CrossTrak from “end to end” to monitor all elements carrying voice application traffic over the data infrastructure to experience the maximum value
of CrossTrak’s tools and reports. Many customers also find value monitoring a sub-set of the selected elements. For example, monitoring the voice infrastructure component provides insight into Trunk Utilization Trending.

Currently, CrossTrak supported platforms include:

Voice Infrastructure

• Avaya Communications Manager – Requires R13 or Greater (S8XXX Servers, Gateway Interfaces, IPSI,
  CLAN, Medpro, VAL Board)
• Modular Messaging (Application Server, Storage Server)
• AES – Servers (TSAPI, CVLAN, DLG)
• CMS – Servers

Data Infrastructure

• Cisco (Routers, Switches, Ports {Eth 10/100/1000, Serial})
• Extreme (Routers, Switches, Ports {Eth 10/100/1000, Serial})
• Avaya (Cajun PXXX Series Switches, Ports {Eth 10/100/1000, Serial})