When you are in a critical state and need priority service, Cross can provide on-site technical assistance for all of your software and hardware issues. CrossNet technical engineers have the
experience, skill and technical knowledge to
support your converged network environment.
On-Site CrossNet Maintenance will diagnose
the issue, recommend a course of action, and implement a resolution. Cross will ensure that
you will receive the optimum level of support
and flexibility.
Includes:
| • | 24x7 Remote Support |
| • | 8x5 On-Site Support with Optional 24x7 On-Site Coverage |
| • | Real-Time Monitoring and Event Notification and Diagnosis |
| • | Next Day and Emergency Parts Availability |
| • | On-Site Technical Support and Part Replacement |
| • | Online Service Requests |
| • | Additional Features Available |
CrossNet Maintenance Solutions
| • | CrossNet Remote Maintenance |
| • | CrossNet On-site Maintenance |
| • | CrossNet Application Maintenance |
| Compare Solutions |
Cross University
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
Avaya Maintenance
Through a broad approach to customer support, Cross provides flexible options that can help you minimize the complexity of your maintenance service. As an Avaya Platinum BusinessPartner and Avaya Platinum DevConnect Partner, CrossNet Maintenance Services is uniquely positioned to provide world-class maintenance services for your Avaya communications system.
