CrossNet Maintenance is based on recognized incident management best practices and is staffed
to handle customer requests 24x7, 365 days a year.
All calls are answered by a live person — no voice mail or waiting for hours on hold. Cross takes pride in its ability to maintain a high level of customer satisfaction. That same culture and heritage is embedded in the people and processes within CrossNet Maintenance Services.
| • | Responsive |
| • | Simple |
| • | Know-How |
| • | Unique |
| • | Flexible |
| • | Scalable |
| • | CrossNet Remote Maintenance |
| • | CrossNet On-site Maintenance |
| • | CrossNet Application Maintenance |
| Compare Solutions |
Webinar: Avaya Aura Sequenced Applications | 11/1/11
Shared Technologies and Cross Telecom are Now Arrow S3 | 10/11/11
Webinar: Avaya Contact Center Now and in the Future | 9/29/11
Webinar: Understanding Communication Manager's Survivability Timers | 9/7/11
Webinar: SIP - Beyond Dial Tone | 6/30/11
Arrow Electronics Acquires Cross Telecom | 5/2/11
Cross Telecom Recognized as 2010 Avaya Services Partner of the Year | 11/2/10
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
CrossNet Maintenance Services ensure that your investment in Avaya and Nortel communications systems are being protected and leveraged to its fullest with world-class maintenance. Choose from flexible plans with a menu of options that put you in control.
Experience unique service and support for your Avaya and Nortel communication platforms that is responsive and simple.