Unlike traditional offerings, Cross approaches customer support as a partnership with its customers, not just break-fix response.
We offer optional components to CrossNet Maintenance that differentiates it from all other competitors. Options such as proactive remote monitoring, monthly and quarterly audits, Cross Learning Services course access
and move/add/change support are just some of the many options available to CrossNet Maintenance customers.
| • | Responsive |
| • | Simple |
| • | Know-How |
| • | Unique |
| • | Flexible |
| • | Scalable |

| • | CrossNet Remote Maintenance |
| • | CrossNet On-site Maintenance |
| • | CrossNet Application Maintenance |
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Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
Through a broad approach to customer support, Cross provides flexible options that can help you minimize the complexity of your maintenance service. As an Avaya Platinum BusinessPartner and Avaya Platinum DevConnect Partner, CrossNet Maintenance Services is uniquely positioned to provide world-class maintenance services for your Avaya communications system.