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Issue 1
February 2008
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New Cross University Class
Data Networking for Voice Professionals

You spoke and we listened! We are pleased to announce our newest Cross University Class - "Data Networking for Voice Professionals."

For over three years we have conducted this two-hour webinar, and user group session for a variety of customers and now we're expanding it to a complete Cross University Class which will run Monday-Thursday finishing with a half day on Friday.

Class Overview
This class will provide an overview of the basic data networking technologies, devices, and terminology that is critical for today's telecommunications. This class balances lecture, discussion and hands-on lab exercises to demonstrate the proper design of data networks to support Avaya's voice communication solutions and provide a learning experience that is second- to-none.

This course will cover the following topics using Cisco equipment:
OSI Model
Switching and Routing Technologies
Programming
IP Addressing/Subnetting
Routing Protocols
QOS, VLANs and WAN Technology

Is This Course Right for Me?
This class is intended for those who work in the world of voice, but would like to improve their knowledge to successfully interact with data networking technologies, devices, and personnel. Unlike other similar classes available in the market, students are not required to have years of experience to get the most from this class. We recommend students have a basic understanding of data networking concepts but prerequisite classes are not required.

View the schedule for this class and other Cross University Classes today.

In This Issue

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In the Spotlight

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Webinars and Events

Upcoming Webinars and Events

Upcoming Webinars:
"What's New With
ACM 5.0?"
Date: 2/28/08
Time: 10-11 a.m. CST

Click here to learn more and to register

Upcoming Events:
INAAU
San Diego Convention Center
San Diego, CA 
Date: 3/30/08 - 4/3/08
Click here to learn more about Cross presentations at INAAU!
Cross University

Announcing New Class! "Data Networking for Voice Professionals."

Learn more about our exciting new class and the variety of courses available through Cross University.

From basic classes to advanced courses, Cross University will help you stay on top of your strategic communication goals.

Free Cross
Consultation and Gift*!

cooler

We would love the chance to assist you in evaluating your current communications strategy and make recommendations for improving efficiency and reducing costs.

To schedule your appointment, complete the "Contact Us" form located on the Cross website. In the "Comments" section of the form please write "Newsletter Giveaway."
Click here to get started.

Be among the first five to schedule an appointment by March 7, 2008 and you'll receive a 54 can, soft-sided insulated cooler with wheels.

*The first five to schedule an appointment will receive a rolling cooler. Appointments must be scheduled by March 7, 2008, to qualify. Actual appointment can occur after March 7, 2008. Contact information will be kept confidential and used only to schedule appointment and contact the winners for redemption of their prize.
 
For more information contact your Cross Sales Representative
Toll-free: 866.983.3500 or visit our website: www.crosstelecom.com
 
All rights reserved. Cross and Cross Telecom are registered trademarks of Cross
Telecom Corporation. All other trademarks mentioned are the property of their respective owners.
 
This email was sent to crosstraining@crosstelecom.com, by crosstalk@crosstelecom.com
Cross Telecom | 10900 Nesbitt Avenue South | Bloomington | MN | 55437