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Issue 1
February 2008
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In the Spotlight
CrossNet Services Offers Total Support

Total support is now simply a call away with CrossNet Services! CrossNet Services is a Day 2 support offer that is flexible, scalable and delivers the experience and expertise of the highly trained and certified Cross technical team.

Why CrossNet Services?

  • Remote support with on-site assistance if required.
  • Single point of contact: One number. One Call!
  • Toll free access to the certified Cross team.
  • Flexibility - multiple hour block and contact options.
  • Cost-effective extension to your IT team.
  • Minimized business disruption.

"CrossNet Services will deliver total customer care for the voice and data solutions that Cross provides to our customers," said Wade Hoffman, vice president, Cross customer services. "We have created CrossNet to give our customers easy access to our highly skilled team quickly and efficiently with one phone call. This is a unique offer within our industry providing flexible options specific to our customers' needs."

Compliment the solutions you have with priority access to our highly trained and certified technical engineers today.

Click here to learn more about the variety of support options available through CrossNet Services!

In This Issue

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Webinars and Events

Cross University

Upcoming Webinars and Events

Upcoming Webinars:
"What's New With
ACM 5.0?"
Date: 2/28/08
Time: 10-11 a.m. CST

Click here to learn more and to register

Upcoming Events:
INAAU
San Diego Convention Center
San Diego, CA 
Date: 3/30/08 - 4/3/08
Click here to learn more about Cross presentations at INAAU!
Cross University

Announcing New Class! "Data Networking for Voice Professionals."

Learn more about our exciting new class and the variety of courses available through Cross University.

From basic classes to advanced courses, Cross University will help you stay on top of your strategic communication goals.

Free Cross
Consultation and Gift*!

cooler

We would love the chance to assist you in evaluating your current communications strategy and make recommendations for improving efficiency and reducing costs.

To schedule your appointment, complete the "Contact Us" form located on the Cross website. In the "Comments" section of the form please write "Newsletter Giveaway."
Click here to get started.

Be among the first five to schedule an appointment by March 7, 2008 and you'll receive a 54 can, soft-sided insulated cooler with wheels.

*The first five to schedule an appointment will receive a rolling cooler. Appointments must be scheduled by March 7, 2008, to qualify. Actual appointment can occur after March 7, 2008. Contact information will be kept confidential and used only to schedule appointment and contact the winners for redemption of their prize.
 
For more information contact your Cross Sales Representative
Toll-free: 866.983.3500 or visit our website: www.crosstelecom.com
 
All rights reserved. Cross and Cross Telecom are registered trademarks of Cross
Telecom Corporation. All other trademarks mentioned are the property of their respective owners.
 
This email was sent to crosstraining@crosstelecom.com, by crosstalk@crosstelecom.com
Cross Telecom | 10900 Nesbitt Avenue South | Bloomington | MN | 55437