Cross Learning Services is excited to announce our new Training Roadmap. With the expert assistance of a Cross Academic Advisor you will create a personalized Training Roadmap that will:

• Recommend specific courses to meet your business objectives.

• Assess who needs training in your organization to best utilize the skills of your staff.

• Design a personalized overall training plan and a roadmap for implementing this plan.

Cross University ensures that you receive the right training, efficiently and effectively with industry relevant curriculum and expert instructors. The Cross Training Roadmap is divided into four basic segments, each with specific courses which are illustrated below:  

Communication Technology Overview
TIA Convergence Technologies Professional Boot Camp
Data Networking for Voice Professionals

Core ACM Product Training
Basic Administration
Advanced Converged Administration

ACM Contact Center
Call Center Workshop
CMS Administration

Advanced Applications
Introduction to Avaya Advanced Applications

Click here to learn more about the specific courses listed.

To develop your personalized Training Roadmap please contact
Cross University toll-free at 866.983.3500 x3700.

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