Your mission-critical communication solutions require a unique and innovative approach to supporting your converged environment. You need support that offers a comprehensive portfolio of services for converged environments of all sizes. Cross offers two flexible plans that enable you to choose from a menu of options
– putting you in control!
Cross has developed CrossNet Maintenance Services which goes well beyond the traditional approach. We can ensure that your investment is being leveraged to its fullest by utilizing our experienced and knowledgeable services team. With you in the driver’s seat, you will decide what level of support you need and choose what service options you would like.
Choose the plan that best fits your needs:
Remote Maintenance
Remote CrossNet Maintenance Support gives you expert assistance and provides fast answers to complicated issues regarding your communication system software and hardware. This plan offers flexibility, cost effectiveness, proactive support and advanced troubleshooting capabilities and includes:
On-Site Maintenance
When you are in a critical state and need priority service, Cross can provide on-site technical assistance for all of your software and hardware issues. On-Site CrossNet Maintenance Support will diagnose the issue, recommend a course of action, and implement a resolution. The On-Site Maintenance plan includes:
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8X5 On-Site Support
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Real-Time Monitoring and Event Notification and Diagnosis
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Next Day and Emergency Parts Availability
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On-Site Technical Support and Part Replacement
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Online Service Requests
Put the industry-leading Cross experience and knowledge to work for you!
Call us toll-free today at 866.983.3500 to learn more
about this exciting new offer.
For more information contact your Cross Sales Representative
All rights reserved. Cross and Cross Telecom are registered trademarks of Cross
Telecom Corporation. All other trademarks mentioned are the property of their respective owners.
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Cross Telecom | 10900 Nesbitt Avenue South | Bloomington | MN | 55437 |
