Social Networking in Enterprise Communications

Event Type:	Free Webinar
Date/Time:	Tuesday, July 20, 2010, 10:00 - 11:00 AM CDT
Location:	At your desk
Presenters:	David Lover, Chief Technology Officer, Cross Paul Dunay, Global Managing Director of Services and Social Networking, Avaya
View Slides:	Contact Centers Go Social
Replay:	Watch Webinar Now >>

You've probably been hearing about Social Networking and its role
in Enterprise Communication. Maybe you still think Twitter and Facebook are for kids? You couldn't be more wrong. Businesses
are now seeing hard ROI from their Social Networking presence!

In this session, Paul Dunay joins David Lover for a discussion on Social Networking in Enterprise Communications. They willl talk about the role that the Contact Center can play in this new customer channel. Paul and David will speak specifically about how Avaya and Cross utilize Social Networking in their businesses. Learn how you can personally hop on the bandwagon and get more visibility within social networking circles.