What's New with ACM 4.0?
| Event Type: | Webinar |
| Date/Time: | February 22, 2007, 10:00 AM - 11:30 AM CT |
| Location: | At your desk |
| Presenter: | Tony Gallahue |
| Presentation: |  What's New With ACM 4.0? |
This discussion will cover what to expect from Avaya's release of ACM 4.0. There will also be a Q&A session following the webinar. The webinar will focus primarily on:
Scalability:
• Increased capacities
Survivability:
• Dial Plan Transparency
• Auto Return to Main from ESS
• CDR Survivability
• Standard Local Survivability Enhancements
Admin/Management:
• Centralized Authentication of Administrators
• Enhanced CM Logging
• License Simplification for LSP and ESS
• Central Upgrade Enhancements
Business Telephony Features:
• New Features with 4.0
• Enhanced Enterprise Mobility Users
• New Daylight Savings Time
Watch for our upcoming March Webinar on Cross ProServices - More details to follow!
About The Presenter
Tony Gallahue
Demonstration & Briefing Specialist, Cross
Tony has unique and diverse skill sets within the telecommunications industry including positions within the arenas of Call Center Management, Project Management, Software Provisioning and Contact Center Consulting. With over 10 years of experience within the industry, Tony is currently providing detailed product demonstrations and concise customer
briefings to current and potential Cross customers as well as assisting in the development and delivery of end-user training. Tony's experience includes:
• Former Call Center Manager for a large financial institution containing over 100 employees responsible for inbound call flow, outbound calling campaigns and departmental budget allocation.
• Tony has developed, presented
and delivered detailed gap analysis findings in order to re-engineer corporate processes for a wide
array of customers while working
for Avaya in the Business Consulting practice.
• He has held multiple roles including Software Associate, Software Specialist, Project Manager and Staging Coordinator within the past
5 years.
• Most recently Tony has been providing customer briefings,
end-user and administration training as well as product demonstrations with Cross University and our Executive Briefing Center.
Careers
We are currently looking for the following positions:
Cross University
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
About Us
Cross was founded with the vision to deliver customers best-in-class telecommunications VoIP Solutions, Network Solutions, Telecom Services and Telecommunications Applications. Coupled with an unsurpassable level of service. Today, at our world-class facility in Bloomington, Minnesota, we are perfectly poised to do just that — and more.
