Denver Technology Forum
Maximize Your Productivity & ROI
| Event Type: | Seminar |
| Date/Time: | May 1st, 2007, 8:30 AM - 1:00 PM |
| Location: | Hyatt Regency Tech Center, Denver, CO |
| Presentations: |  Cross UC ROI TCO Cross University Overview |
General Session
8:30 - 9:15 a.m.
What is Microsoft Doing? The Avaya/Microsoft Alliance.
Three Breakout Sessions
9:30 a.m. - 12:15 p.m.
Six Topics to choose from!
Session 3 (9:30 - 10:15)
Option 1: SPEECH/SELF SERVICE SOLUTIONS: Maximizing productivity
through Self Service.
Option 2: AGENT PERFORMANCE/WORKFORCE OPTIMIZATION:
Measuring and managing the Contact Center.
Session 3 (10:30 - 11:15)
Option 1: UNIFIED COMMUNICATIONS/MOBILITY: Where the market
is going and UC applications in today's business.
Option 2: RETURN ON INVESTMENT TOOLS FOR TECHNOLOGY
PROJECTS: How to develop and formulate the ROI for
technology projects.
Session 3 (11:30 - 12:15)
Option 1: CROSS UNIVERSITY: Investments in Education, Curriculum
and Course Synopsis.
Option 2: GRANTS PROGRAM: Exploring available grants and how
to apply for technology projects in the Government, Education
and Healthcare sector.
General Session & Lunch
12:15 - 1:00 p.m.
Closing Comments by:
Bob Coughlin - CEO, Cross
John Leary - VP Central Region, Avaya
This Event is free to attend!
Careers
We are currently looking for the following positions:
Cross University
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
About Us
Cross was founded with the vision to deliver customers best-in-class telecommunications VoIP Solutions, Network Solutions, Telecom Services and Telecommunications Applications. Coupled with an unsurpassable level of service. Today, at our world-class facility in Bloomington, Minnesota, we are perfectly poised to do just that — and more.
