Customers Want 24/7 Information Access - Can You Deliver?
| Event Type: | Webinar |
| Date/Time: | May 17, 2007, 1 p.m. - 2 p.m. CST |
| Location: | At your desk |
| Presenters: | Doug Lang, VP Support Services, Cross |
Self-Service Solutions for Finance
As customers become more demanding, less loyal and increasingly more sophisticated you must be able to make your customer's money work more efficiently. Please join us as we walk you through how Avaya self-service solutions can help you answer your customer's needs.
We'll discuss how self-service solutions can . . .
• Improve customer satisfaction.
• Offload repetitive tasks so your agents and branch staff can focus on higher customer contact and retention activities.
• Give customers the ability to get straight to the information or person they need, rather than multiple menu options.
Register at: CrossWebinars@crosstelecom.com
Once your registration is received a confirmation e-mail will be sent to you with your webinar login information.
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Cross University
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
About Us
Cross was founded with the vision to deliver customers best-in-class telecommunications VoIP Solutions, Network Solutions, Telecom Services and Telecommunications Applications. Coupled with an unsurpassable level of service. Today, at our world-class facility in Bloomington, Minnesota, we are perfectly poised to do just that — and more.
