Social Networking in Enterprise Communications
| Event Type: | Free Webinar |
| Date/Time: | Tuesday, July 20, 2010, 10:00 - 11:00 AM CDT |
| Location: | At your desk |
| Presenters: | David Lover, Chief Technology Officer, Cross Paul Dunay, Global Managing Director of Services and Social Networking, Avaya |
| View Slides: |  Contact Centers Go Social |
| Replay: | Watch Webinar Now >> |
You've probably been hearing about Social Networking and its role
in Enterprise Communication. Maybe you still think Twitter and Facebook are for kids? You couldn't be more wrong. Businesses
are now seeing hard ROI from their Social Networking presence!
In this session, Paul Dunay joins David Lover for a discussion on Social Networking in Enterprise Communications. They willl talk about the role that the Contact Center can play in this new customer channel. Paul and David will speak specifically about how Avaya and Cross utilize Social Networking in their businesses. Learn how you can personally hop on the bandwagon and get more visibility within social networking circles.
About The Presenter
Careers
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Cross University
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
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CrossNet Maintenance Services ensure that your investment in Avaya and Nortel communications systems are being protected and leveraged to its fullest with world-class maintenance. Choose from flexible plans with a menu of options that put you in control.
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