Avaya Contact Center Control Manager
| Event Type: | Free Webinar |
| Date/Time: | Thursday, January 20, 2010, 10:00 - 11:00 AM CST |
| Location: | At your desk |
| Presenter: | Charles Trautwein, Context Center Specialist, Cross Telecom |
| Replay: | Watch Now >> |
Learn about the new Avaya Contact Center Control Manager
solution. ACCCM delivers seamless integration and centralized administration to Avaya’s Contact Center Suite (such as Avaya Call Center Elite, Business Advocate, Avaya Communication Manager (CM), Interaction Center, Contact Center Express, Intelligent Customer Routing, Proactive Contact, Call Management System, Voice Portal/ Integrated Response, Work Force Optimization, and Application Enablement Services).
ACCCM complements AACM with a range of functionality and operationally-oriented administration tiers, effectively streamlining management of all Avaya contact center operations.
About The Presenter
Careers
We are currently looking for the following positions:
Cross University
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
Avaya & Nortel Maintenance
CrossNet Maintenance Services ensure that your investment in Avaya and Nortel communications systems are being protected and leveraged to its fullest with world-class maintenance. Choose from flexible plans with a menu of options that put you in control.
Experience unique service and support for your Avaya and Nortel communication platforms that is responsive and simple.
