Avaya Contact Center Now and in the Future
| Event Type: | Free Webinar |
| Date/Time: | Thursday, September 29, 2011, 10:00 - 11:00 AM CT |
| Location: | At your desk |
| Presenter: | Charlie Trautwein, Sales Specialist Team Lead, Cross Coleen Frink, Contact Center Specialist, Cross |
| Presentation: | Avaya Contact Center Overveiw |
| Replay: | Watch Now >> |
This session will review the Avaya Contact Center offerings. The discussion will include customer considerations as they advance their own centers for their end customers and understanding the direction of Avaya Contact Center offerings.
Related topics that will be covered are AACC, Reporting options, and centralized administration functionality.
About The Presenter
Careers
We are currently looking for the following positions:
Cross University
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
Avaya & Nortel Maintenance
CrossNet Maintenance Services ensure that your investment in Avaya and Nortel communications systems are being protected and leveraged to its fullest with world-class maintenance. Choose from flexible plans with a menu of options that put you in control.
Experience unique service and support for your Avaya and Nortel communication platforms that is responsive and simple.
