Shared Technologies and Cross Telecom are Now Arrow S3!

October 11, 2011

Dear Valued Customer,

Shared Technologies and Cross Telecom have collectively merged our brands to Arrow Enterprise Computing Solutions S3 (Arrow S3).As Arrow S3, we will continue to build on our existing strategies of delivering world-class Unified Communications platforms and services to our customers.

The powerful combination of Arrow Electronics and the proven communications Systems, S olutions and S ervices (S3) that the industry has come to expect from Shared Technologies and Cross Telecom, creates a uniquely compelling business proposition to our customer base and to the entire marketplace.

Arrow Electronics (www.arrow.com) is a FORTUNE 140 company with 2010 revenues of $18.5 billion.With over 13,000 employees worldwide, Arrow serves as a supply channel partner for over 900 suppliers and 125,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 310 locations in 51 countries and territories.Arrow is headquartered in Englewood, Colorado.

Arrow S3 will remain headquartered in Irving, Texas, and will operate as a wholly-owned subsidiary of Arrow Electronics, Inc. (NYSE:ARW).

Over the coming weeks and months, I will continue to update you on the progress as we continue to build value around the global Arrow brand.As always you can be assured that our commitment and focus on serving you will not change.

We are truly excited about this next step in the evolution of company as we continue to grow our capabilities and services offerings to better serve your needs.

Regards,
Glenn D. Means
President
Arrow S3