Cross Wins 2005 Avaya BusinessPartner of the Year Award

Cross Brings Home Avaya's Top Award in Las Vegas!

October 18, 2005

For an unprecedented fourth year in a row, Avaya has once again honored Cross with the coveted Avaya BusinessPartner of the Year Award. This distinguished award was announced at the 2005 Avaya Sales Conference held October 18th, in Las Vegas Nevada.

The Avaya BusinessPartner of the Year award is a coveted award that distinguishes those Avaya BusinessPartners who consistently perform above and beyond all expectations. In receiving this award, Cross is recognized for a combination of superior sales achievement, innovation, commitment to customer services and leadership within the industry. By attaining the highest level of Avaya certifications, year over year growth in market share and revenue attainment and excellence in customer satisfaction, Cross continues to demonstrate why they received Avaya's 2005 BusinessPartner of the Year award!

Cross is a certified Avaya National Platinum BusinessPartner, Three-Star Global Services Provider and four-time BusinessPartner of the Year award winner. As one of Avaya's fastest growing and largest national Business Partner, Cross is a true end-to-end provider of integrated communications solutions across the United States. As a top premier Business Partner, Cross is focused on customer satisfaction and has maintained an average rating of 96 percent or better for excellence in customer satisfaction year after year.

This award tops off a year that has been highlighted by tremendous national growth within the enterprise and small/mid-size markets as well as significant additions to our highly skilled Sales and Technical Services teams. These expansions have allowed Cross to develop and implement new offerings that will meet the unique needs of our customers as they enter into a new converged environment.

"Each Cross employee, regardless of title or position, is empowered to deliver to our customers the best communications solutions with unsurpassed customer and employee satisfaction," said Bob Coughlin President and CEO of Cross. "This award is both an honor and tribute to our entire Cross team. It is this extraordinary team that distinguishes Cross as a cut above all other Business Partners."