CROSS TELECOM ACQUIRES AMERICAN COMMUNICATION TECHNOLOGIES, INCORPORATED

Minnesota-based, national voice and data integrator adds professional service expertise as well as customized software solutions development through acquisition.

For Immediate Release

BLOOMINGTON, MN, Jan. 5, 2007
Cross Telecom, a national provider of integrated voice, data, IP telephony, wireless, security and professional services solutions, today announced that it has acquired Orlando-based American Communication Technologies, Incorporated. (commonly known as ACT). The combined company retains the Cross Telecom name and will maintain its headquarters in Minnesota.
ACT employees will be retained as Cross employees and will continue to serve current and future customers from the existing Orlando office.

The acquisition will provide Cross with an even more extensive product and services portfolio as ACT’s capabilities extend the entire range of contact center and communication disciplines. Although a standard Avaya integrator, ACT’s expertise includes the development of customized software and applications as well as post implement training and support.

With the addition of custom application development expertise, Cross is positioned to expand its standing as a strategic business consultant and trusted advisor. When assessing an organization’s technology requirements and how they align with their business goals, Cross realizes that a standard solution will not always meet the unique organizational needs – currently or in the future.

By taking the time to understand the organization, and providing a presence from project design and management to implementation and ongoing training and support services — Cross provides the excellence that customers should expect on every project.

“Industry leaders are seeking solution providers that are willing to spend the time to learn about their true business needs and become their trusted advisor. This results in the implementation of software applications that allows them to gain the efficiencies necessary to be competitive through their technology in an ever-changing world. The acquisition of ACT allows us to truly do just that,” said Bob Coughlin, Cross president and chief executive officer.

Cross Telecom Acquires ACT

“We have a unique position in the market today,” explains Coughlin. “We are the only company classified as both an Avaya Business Partner and Premier Systems Integrator in Avaya's DevConnect program. This acquisition adds to the phenomenal growth Cross is experiencing. Our combined revenue now exceeds $150 million (USD) that allows Cross to sustain our year over year revenue growth of 30 percent. Our customers will continue to benefit from the additional resources and the expertise they bring. Our combined Cross team will total more than 400 employees with a dedicated, technical sales force of over 125 people. When we pull together these factors with the ability to offer custom applications, we
can truly support any business communications and data need from cradle to grave.”

The combined strengths of Cross and ACT will also better serve existing ACT customers and not change the status of their individual business relationships.

“Our customers realize that the industry continues to grow and evolve,” said John DeLozier, ACT chief executive officer. “With consolidation there comes change, but from our customer’s perspective, people deal with people. Changing the company name doesn’t alter the quality of our customer service or how we do business.”

The acquisition also means a positive change for ACT employees as they will expand their circle of expertise and be able to access greater resources to better serve customers.

“Many in our industry consider Cross as the national leader in technology advancement and solutions delivery. Our employees are aware of this fact, and are very excited to be part of an industry-leading organization,” said DeLozier.

About Cross Telecom

Headquartered out of Bloomington, MN, Cross is an Avaya National Platinum Business Partner and Cisco Systems Silver Certified Business Partner. By providing a complete portfolio of voice, data, IP telephony,
wireless, security and professional services solutions, Cross is a complete end-to-end integrator of converged technologies. With one of the largest and most experienced technical teams within the industry, Cross has proven to be a key differentiator in assisting businesses from all markets become leaders in their field. As one of the largest and fastest-growing business partners within the industry, Cross combines technical expertise with industry recognized excellence in customer satisfaction.
By providing unique and customized communication solutions Cross has become a trusted advisor to businesses across all industries.