As an Avaya National Platinum BusinessPartner and Platinum DevConnect Partner, Cross has developed a unique strategic partnership with Avaya. Having obtained the highest level of certification that Avaya has to offer their Business Partners, Cross has shown a strong commitment to our relationship with Avaya. Together we will continue to provide our customers the best in world-class integrated communications solutions.

Cross — Avaya National Platinum BusinessPartner

Avaya Platinum certification is the highest designation a BusinessPartner can receive
and is an industry-recognized certification. By achieving Platinum certification, Cross
has met a series of rigorous criteria that includes obtaining the highest levels of Avaya technical certifications and training, excellence in customer satisfaction, meeting or exceeding revenue attainment goals, and delivering best-in-class customer service
and support as measured by an independent survey organization. Out of all the Avaya
BusinessPartners in the U.S., only a small portion achieve Platinum certification.

Cross — Avaya Platinum DevConnect Partner

TheDevConnect Program is Avaya's main resource for providing new applications and
services to their customers through relationships with leading-edge developers around
theworld. Through developer education, support and compliance testing, the DevConnect
Team provides the answers to your solution needs and enhances Avaya's ability to reach
and satisfy global customers.

As a Platinum partner, Cross works synergistically with Avaya to develop long-term
strategies for products and services. Platinum members also undergo compliance testing
as a way to validate their products' interoperability with the Avaya family of products.