The best measure of a company is its people — and here Cross is truly an industry leader. Our nationally recognized and highly talented team is why we have experienced tenfold growth over the last decade — it's also why top companies choose Cross as their partner of choice.
As an Avaya National Platinum BusinessPartner and Cisco Silver Certified Partner, Cross is a complete end-to-end integrator of converged communications technology. We employ one of the largest and most experienced Technical Teams within the industry to make the difference in assisting businesses from all industries achieve new success. Our continued investment in talented resources with certifications from Cisco, Avaya, Microsoft and other industry leaders, continues to bring additional value to Cross and to our customers.
Our vast experience — from project design and management to implementation and support services — allows us to provide the excellence our customers expect on each project. Most importantly, Cross takes the time to actually listen to our customers' needs and to translate that into a strategic communications plan that delivers the right solutions. This is why Cross has maintained a rating of 96 percent or better for excellence in customer satisfaction year after year.
The "Cross Experience" is so much more than just the solutions, expertise and experience we provide to you — it's making sure that every single Cross employee you come into contact with will give you the attention you expect and deserve. Our goal is to provide you with a "Cross Experience" that provides unsurpassed customer and employee satisfaction.
Through a broad approach to customer support, Cross provides flexible options that can help you minimize the complexity of your maintenance service. As an Avaya Platinum BusinessPartner and Avaya Platinum DevConnect Partner, CrossNet Maintenance Services is uniquely positioned to provide world-class maintenance services for your Avaya communications system.
Cross presents an online show hosted by CTO David Lover. Each 15 minute episode offers an entertaining look at hot topics, answers to viewer questions, and interviews with industry experts. Have fun and learn in the time it takes for a coffee break!