“I believe Cross has filled the training gap for the Avaya IP Systems. Instructors that not only still work in the industry, but have the talent and ability to teach their knowledge and experiences using a common sense approach. ”
Rick Sander - Telecommunications Engineer, Bradley University
“This course was presented with obvious passion (Advanced Converged Admin). It was presented in a way that made it easy to understand. I will return to my job with a much clearer understanding of what I do.”
Gary Nichols - Associate Systems Engineer, Union Pacific
“The Cross University training experience is a great way to gain a higher level of understanding of Avaya IP based systems and IP Telephony in general. With a test system dedicated to each student, there is an opportunity to experiment without the fear of interrupting a production system.”
Bill Knitter - MIS Group Leader, Performance Technologies
"As a Telecom person, I feel confident that I can go back to work and communicate more effectively with our data group. I think this course is a must for our data team when we fully implement VoIP."
Darcy Thompson - Telecom Analyst, CHS
“Cross University has truly helped build my confidence with a solid foundation on which I can easily learn more of the 'ins and outs' of our Avaya PBX.”
Nancy Lewis - Telecom Services Dept., USinternetworking
Vectors, Agents and Skills ... Oh My! Call Center 101 | 5/28/08
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
Cross was founded with the vision to deliver customers best-in-class telecommunications VoIP Solutions, Network Solutions, Telecom Services and Telecommunications Applications. Coupled with an unsurpassable level of service. Today, at our world-class facility in Bloomington, Minnesota, we are perfectly poised to do just that — and more.