Course Schedule

Cross University CourSE CATALOg - Download Adobe PDF

To register for a class, call us toll free at (866) 983-3500 x3700 or send an e-mail to crossuniversity@crosstelecom.com.

 

online Self-Paced Offers

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Cross University ONLINE - Information and Pricing $ Adobe PDF
Course No: EX1400S
Location: At Your Desk!
More Info : Please Send Me More Information on Cross U ONLINE
 
Cross University ONLINE is a subscription-based portal for short training videos on Avaya Systems Administration, Convergence and Technology. You and your staff can access this self-paced, on-demand training
created by Cross University Instructors and Cross Resident Experts.
 

LINK to Cross University ONLINE: Cross University ONLINE!

 

Classroom Offers

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NEW! Avaya Aura Session Manager/System Manager Administration - Information and Pricing $ Adobe PDF
Prerequisite: Intro to SIP or SIP Certification Strongly Recommended
Course No: EX2008C
Location: Cross University Training Center #1 - Bloomington, MN
Dates 2012: Feb 13 - 17, 2012 ***ENROLLMENT CLOSED***
  Mar 12 - 16, 2012 Enroll Now
 
Intro to SIP (2.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX2006C
Location: Cross University Training Center #2 - Bloomington, MN
Dates 2012: Mar 6 - 8, 2012 Enroll Now
 
Location: Cross University - ORLANDO, FLORIDA
Dates 2012: Mar 27 - 29, 2012 Enroll Now
 
Avaya Aura Basic Administration (4.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1003C
Location: Cross University - ORLANDO, FLORIDA
Dates 2011: Jan 30 - Feb 3, 2012 Enroll Now
 
Location: Cross University Training Center #2 - Bloomington, MN
Dates 2011: Feb 20 - 24, 2012 Enroll Now
  Mar 26 - 30, 2012 Enroll Now
 
Advanced Converged Administration (4.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX2003C
Location: Cross University Training Center #1 - Bloomington, MN
Dates 2012: Feb 27 - Mar 2, 2012 Enroll Now
  Mar 19 - 23, 2012 Enroll Now
 
Call Center Workshop (4.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1009C
Location: Cross University Training Center #2 - Bloomington, MN
Dates 2012: Mar 5 - 9, 2012 Enroll Now
 
CMS Administration & Supervisor Workshop (3.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1015C
Location: Cross University Training Center #2 - Bloomington, MN
Dates 2012: Jan 24 - 27, 2012 ***ENROLLMENT CLOSED***
 
Modular Messaging Workshop (3.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1016C
Location: Cross University Training Center #2 - Bloomington, MN
Dates 2012: Feb 7 - 10, 2012 ***ENROLLMENT CLOSED***
 

ONLINE Instructor Led Offers

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ACM Basic Administration WEB Orientation - Course Outline and Pricing $ Adobe PDF
Course No: EX1007H
Location: At Your Desk!
Dates 2010: Training scheduled to meet customer and trainer availability.
 
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Agenda for Classroom ACM Basic Admin and Advanced Converged Admin courses:

Module 1 = 9:00 AM Monday - 12:00 PM Tuesday
Module 2 = 1:00 PM Tuesday - 4:00 PM Wednesday
Module 3 = 9:00 AM Thursday - 12:00 PM Friday

 

Customer Flight and Hotel: Flight and Hotel Information Adobe PDF

Cross University

Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.

Avaya & Nortel Maintenance

CrossNet Maintenance Services ensure that your investment in Avaya and Nortel communications systems are being protected and leveraged to its fullest with world-class maintenance. Choose from flexible plans with a menu of options that put you in control.

Experience unique service and support for your Avaya and Nortel communication platforms that is responsive and simple.