Course Schedule

Cross University CourSE CATALOg - Download Adobe PDF

To register for a class, call us toll free at (866) 983-3500 x3700 or send an e-mail to crossuniversity@crosstelecom.com.

 

online Self-Paced Offers

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NEW Cross University Offer! Cross University ONLINE - Information and Pricing $ Adobe PDF
Course No: EX1400S
Location: At Your Desk!
More Info : Please Send Me More Information on Cross U ONLINE
 
Cross University ONLINE is a subscription-based portal for short training videos on Avaya Systems Administration, Convergence and Technology. You and your staff can access this self-paced, on-demand training
created by Cross University Instructors and Cross Resident Experts.
 

LINK to Cross University ONLINE: Cross University ONLINE!

 

Classroom Offers

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Avaya Aura Basic Administration (4.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1003C
Location: Cross U Training Center #2 - Bloomington, MN
Dates 2010: Augt 2 - 6, 2010 ***ENROLLMENT CLOSED***
  Sept 20 - 24, 2010 Enroll Now
 
Advanced Converged Administration (4.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX2003C
Location: Cross U Training Center #1 - Bloomington, MN
Dates 2010: July 26 - 30, 2010 ***ENROLLMENT CLOSED***
  Aug 16 - 20, 2010 ***ENROLLMENT CLOSED***
  Sept 27 - Oct 1, 2010 ***ENROLLMENT CLOSED***
 
Call Center Workshop (4.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1009C
Location: Cross U Training Center #2 - Bloomington, MN
Dates 2010: Aug 9 - 13, 2010 ***ENROLLMENT CLOSED***
   
Location: Cross ORLANDO, FL
Dates 2010: Sept 13 - 17, 2010 Enroll Now
 
CMS Administration & Supervisor Workshop (3.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1015C
Location: Cross U Training Center #2 - Bloomington, MN
Dates 2010: July 20 - 23, 2010 ***ENROLLMENT CLOSED***
  Aug 24 - 27, 2010 Enroll Now
  Sept 21 - 24, 2010 Enroll Now
 
Modular Messaging Workshop (3.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1016C
Location: Cross U Training Center #2 - Bloomington, MN
Dates 2010: Aug 3 - 6, 2010 Enroll Now
  Sept 28 - Oct 1, 2010 Enroll Now
 
Convergence Technologies Professional Boot Camp (4.5 Days) - Course Outline and Pricing $ Adobe PDF
Course No: EX1018C
Location: Cross U Training Center #2 - Bloomington, MN
Dates 2010: TBD
 
***The CTP Boot Camp is offered at Cross University training locations in Bloomington, MN and is also available at customer location for a minimum of 5 students.
 

ONLINE Instructor Led Offers

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ACM Basic Administration WEB Orientation - Course Outline and Pricing $ Adobe PDF
Course No: EX1007H
Location: At Your Desk!
Dates 2010: Training scheduled to meet customer and trainer availability.
   
 

***NOTE: ACM Basic Admin Web Orientations are scheduled from 11:00am - 3:00pm CENTRAL***

 
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Agenda for Classroom ACM Basic Admin and Advanced Converged Admin courses:

Module 1 = 9:00 AM Monday - 12:00 PM Tuesday
Module 2 = 1:00 PM Tuesday - 4:00 PM Wednesday
Module 3 = 9:00 AM Thursday - 12:00 PM Friday

 

Customer Flight and Hotel: Flight and Hotel Information Adobe PDF

Cross University

Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.

Avaya Maintenance

Through a broad approach to customer support, Cross provides flexible options that can help you minimize the complexity of your maintenance service. As an Avaya Platinum BusinessPartner and Avaya Platinum DevConnect Partner, CrossNet Maintenance Services is uniquely positioned to provide world-class maintenance services for your Avaya communications system.

Avaya Partnership

Avaya Platinum

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Additional Partnerships

Extreme Diamond

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