As part of an ongoing effort to continually educate and train our customers on the latest in cutting-edge communications solutions, Cross has developed Cross University. The training and education needed to stay on top of this ever changing technology within our industry is essential to your business success. The technology curriculum that you will experience through Cross University is developed and provided by our highly skilled and experienced Technical Team at Cross.

Customer Training

Our strategic goal at Cross University is to deliver high-quality training for the communications solutions we support. We will be working very closely with our customers to identify and provide training that is both essential and significant for you and will deliver the necessary information and tools you will need to stay on top of your strategic communications goals.

World Class Training Facility

Recently, Cross expanded into a new 82,000 square foot facility in Bloomington, MN. This new facility showcases a Cross Briefing, Training and Demo Center, fully equipped with the latest in communications technology.

Cross has the ability to offer our customers a blended approach to training utilizing:

• Classroom Training
• Hands-on Training
• Online Training

We believe this approach will maximize the effectiveness of your learning experience and decrease the time you will need to become skilled.

Cross University is an extension of the added value and support that we are delivering to our customers and is ramping up to provide additional training.

Cross University Online

We’ve brought the same great training you get in Cross University classrooms to your desktop. Cross University Online is designed to supplement our on-site training. It also offers a vast catalog of administration tips and tricks for Avaya systems as well as training
on the latest technology and applications. It’s like having one of our instructors sitting right next to you 24/7 — ready to help.

• On-demand training with unlimited access for the length
  of your subscription.
• Video training from Cross University instructors and Cross
  certified experts.
• Over 35 hours of instruction in a searchable catalog.
• 70+ learning modules added per year!

Toll Free: (866) 983-3500 x3700
E-mail: crossuniversity@crosstelecom.com