Automated Notification - Reduce Cost and Improve Your Effectiveness

Having the right communication tools are critical to quality of care, patient satisfaction and cost reduction. It also plays an important role in adherence to Joint Commission recommendations such as the 2009 Emergency Operation Plan.

Get the right message to the right people at the right time. Cross Healthcare Notification Solutions issue real-time multi-media messages (voice, SMS, email, text, web) enabling you to simultaneously reach people using virtually any device (e.g., cell phone, wireline phone, pager, PC, iPad, BlackBerry, iPhone, PDA.)

Notifications can be initiated from a phone, web browser, or programmatic triggers (e.g., critical lab values, facility alarms.) Messages can be targeted to select group(s) based on their need-to-know, skills and responsibilities. Examples of where Cross Telecom Healthcare Notification Solutions are effective include broadcasting:

• Hospital Code Paging
• Personnel Recall
• Employee Reporting
• Facility Lock-Down Notice
• Shift Staffing Management
• Outpatient and Clinic Appointment Reminders
• Facility Alarms
• Maintenance Calls

Healthcare providers similar to you have already discovered the positive impact of automated notification services which include:

• Faster response time to patient requests coupled with reduced overhead paging increased patient satisfaction scores by 9%.
• A 53% reduction in Door-To-Balloon time for “Code-STEMI” events.
• Reduction in cycle time of more than 1 hour in the patient discharge process.
• Reduction in emergency incidence response time from 10 minutes to 40 seconds.