Businesses today are challenged with highly sophisticated technologies. Simply investing in technology is no longer enough. To get the best value for your investment, your solution must be expertly planned, developed, implemented and managed. Cross ProServices is uniquely equipped to offer you professional business consulting, application development and solutions. We will
help you maximize the value of your investment and achieve your business objectives. At the very heart of our business we are a solutions provider and no one does it better than Cross!

Our capabilities extend the full range of Contact Center and communications applications. The complete portfolio of ProServices solutions that Cross can provide, extends from development of customized software and applications to post implementation training and support. Although we integrate standard Avaya solutions, we also have the technical expertise on staff to develop customized applications. Whatever your needs and requirements happen to be, Cross ProServices can make it a reality.

Professional Services

Our Cross ProServices technical team brings to each project an exceptional knowledge base with the highest levels of certifications and training. The Cross ProServices team has raised the bar to new levels in experience, expertise and customer satisfaction and has stepped out as
a leader among other professional solutions providers. 

The Cross ProServices menu is broad and includes the full suite of
Contact Center evaluations and assessments, Strategic Business Consulting, Application development and training. Whether your
business needs call for a single application or multiple solutions, you
can be certain our ProServices team has the expertise and experience
to help you develop and implement the right solutions tailored to meet
your specific needs.

Pre-Sale Services    

Cross ProServices offers a wide variety of in-depth, comprehensive
pre-sale services that include design assurance, interactive customer
calls and meetings, customer demonstrations and general Q & A. Cross ProServices will also conduct a live demo, via WebEx that is tailored to your needs.