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TIME AND MATERIALS REQUEST FORM
Are you a current Cross customer?
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Yes
No
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Request Type:
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Add - Phone or Fax
Add - Trunk or Line
Add - Voice Mail
Cabling/Wiring
Change - Daylight Saving Time
Change - Name Display
Change - Set Type
Change - Voice Mail
Data: E-mail issues
Internet Access Change Request
Router Change Request
Switch Change Request
Feature Operation - Communication Server/Telephone System
Feature Operation - Voice Mail
Move Phone or Fax
Moves - Department/Project
Out of Service - Communication Server/Telephone System
Out of Service - Data Trunk or Line
Out of Service - Phone or Fax
Out of Service - Voice Mail
Out of Service - Voice Trunk or Line
Password Reset - Avaya Call Management System
Password Reset - Communication Server/Telephone System
Password Reset - Voice Mail
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Will you need Equipment, Software, or Licenses?
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Yes
No
*
Cross Account Executive:
Company:
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First Name:
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Last Name:
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E-mail:
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Phone:
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Address:
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City:
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State:
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Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
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ZIP Code:
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Sold To Number (if known):
Details:
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Address where the work will be performed:
Same address as above.
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Work City:
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Work State:
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Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
*
Work ZIP Code:
*
Onsite Contact Name (if different):
Onsite Contact Telephone:
Communication Server/Telephone System:
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Avaya - Communication Manager
Avaya IP Office
Avaya - Merlin Legend/Magix
Avaya - Partner
Avaya one-X
Avaya - Other
Other
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Service Type:
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Central Office
DID
FX Service
ISDN-T1
POTS/1FB
Other
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Service Provider/Vendor:
Special Handling Instructions (ex: Access, Hours & Other Billing Info) :
Requested Due Date:
I have reviewed and accept the
Cross T&M Terms and Conditions
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are mandatory