The right communications strategy, coupled with the right solutions to execute it, fuels success. Statistics show that small and medium-sized businesses (SMBS) understand the value of innovating, and are in fact leading the charge in merging voice and data communications. Yet finding a partner that understands your business and communications needs and has the expertise to take you into the world of convergence and IP Telephony — without taxing staff or budget can be challenging.
As a recognized national leader in the field of emerging technologies, Cross has a dedicated SMBS team of sales representatives, design engineers, application specialists, implementation technicians, sales support and training personnel who are ready to partner with you and take on your challenges.
Cross offers a full SMBS portfolio that supports everything from basic telephony needs through fully integrated VoIP networks connecting multiple sites. From Caller ID and enhanced integrated messaging to sophisticated call center capabilities, we develop solutions for businesses of every kind and size, whether it’s for 2 employees or 200.
There is a reason why Cross has been recognized as a top business partner for small and medium-sized businesses. Our experience and expertise in the SMBS market is matched by none, but most importantly, we keep our commitment to our customers — to deliver the best communications with unsurpassed customer and employee satisfaction!
Vectors, Agents and Skills ... Oh My! Call Center 101 | 5/28/08
Cross University provides our customers with the telecommunications training and education needed to stay on top of the ever changing technologies essential to business success, with curriculum developed and provided by our highly skilled Cross Technical telecom team.
Cross was founded with the vision to deliver customers best-in-class telecommunications VoIP Solutions, Network Solutions, Telecom Services and Telecommunications Applications. Coupled with an unsurpassable level of service. Today, at our world-class facility in Bloomington, Minnesota, we are perfectly poised to do just that — and more.